COACHING AND MENTORING 

DURATION

2 Days Courses

SKILL LEVEL

Entry-Level

DELIVERY

Live Classes

The best leaders today use coaching and mentoring approach to build high performing teams because it is the most effective way to leverage on strengths of their teams in achieving world-class business results.

When senior members adopting at as a way to complement formal training, experiences and knowledge will be transferred to the junior members of the team. The methods are also known to be more empowering, drawing out the innate ability and potential of junior members and serve to motivate the seniors in an organization.

We recognise the need for successful Leadership to develop flexibility between discovering, learning and leading within a high impact team environment.

The purpose of this 2 day Programme is Effectiveness. Inspiring leaders & teams to explore beyond the traditional views of success and learn to make the shift away from the traditional authoritative model of learning to a model of leadership based on powerful skills and competencies that compasses resources, personal responsibility and accountability.

LEARNING OUTCOME IN COACHING AND MENTORING TRAINING

By the end of the workshop, participants will be able to :

  • Develop an understanding of the principles of coaching and mentoring
  • Understand the part that coaching and mentoring play in the performance management context
  • Identified the competencies need to develop in order to be an effective coach, and an inspiring mentor – and when to use each intervention
  • Understand how personalities & communication styles can create conflict, and learn how to adapt their styles to a productive coaching/mentoring outcome
  • Deal with different types of performance issues
  • Develop an understanding of productive questioningskills
  • Be in a position to confidently use their new knowledge and skills in the workplace and have a clear plan of action to implement

TRAINING OBJECTIVES

During this program, leaders will:

  • Understand and Learn the fundamentals and concepts of coaching and mentoring
  • Gain appreciation of the benefits of coaching and mentoring
  • Discover the different styles of coaching skills and apply the coaching structure effectively.
  • Develop the necessary skills set of a successful coach
  • Understand the process of coaching, apply outcome setting

COURSE OUTLINE

Perception of Coaching & Mentoring
  • Discussion –
    a) Attributes of outstanding coaches:
    b) Qualities of a Successful Coach
  • Personal Inventory Check
Introduction to Coaching & Mentoring
  • Definition
  • Coaching vs Mentoring vs. Consulting vs. Counseling
  • The role of a coach and mentor
  • Types & Benefits of coaching/mentoring
You lead with your state
  • Brief of NLP
  • Mindset of excellence of a coach
  • Self-limiting beliefs and values
  • The NLP 4-Mat approach to coaching
  • Thoughts, Emotions and Actions
Fundamental Rapport Skills
  • Strategies in building Rapport
  • Coachee’s language
  • Non verbal communication
  • The Communication Model
  • Communication Behaviour Styles
The Coaching Process
  • Coaching Process
  • Coaching & mentoring culture
  • To Coach or Not to Coach?
  • Coaching session
  • Setting intention
    — Define coaching outcomes
    — Establishing ground rules
  • Using The S.C.O.R.E. Model
  • eveloping an action plan
  • Follow up review
  • Coaching journal
Necessary Skills for Coaching
  • Explore and adopt suitable coaching models
  • Values-centered performance coaching
  • Attentive listening
  • Power of questioning
  • Metaphoric Coaching skills
  • Acknowledge and Glorify achievements
Leadership Creation
  • Personal declaration of Excellence
  • Explore & Analyze performance gap
  • Coaching the gap
  • Synergizing performance
  • Develop Mentoring Plan or Structure
Mindset of Mentoring Excellence
  • Explore Definition & Mission of mentoring
  • Strategies to indentify Protégé and Mentor
  • Mentor & Mentee Relationship
  • The “Being” of a great mentor
  • Personal Development Plan
Clarity Session
Summary

Trainer Profile

ENROLMENT DATES

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